Samsung US cancels original Galaxy Fold pre-orders, offers $250 credit

Final updated: September 5th, 2019 at 22:42 UTC+01:00

Galaxy Fold enthusiasts in the Us seem to be getting the brusque stop of the stick. Non only will the foldable phone launch afterwards in the U.s.a. compared to Europe, but it seems that Samsung has at present canceled all of the original Galaxy Fold pre-orders registered stateside.

Samsung's statement sent out to customers who have pre-ordered the phone explains that the company has decided to 'rethink the entire customer experience' and, as a result, will cancel existing pre-orders.

Samsung offers $250 credit as a token of appreciation

On the bright side, customers who have had their Galaxy Fold pre-orders canceled accept received $250 credit from Samsung. It can be used towards purchasing products from Samsung.com or to fifty-fifty lower the Milky way Fold'south $ii,000 price tag. Quite generous indeed!

On the other paw, those who have pre-ordered the foldable device early volition no longer be in front of the queue. They're effectively in the same pool of customers as everyone else, which may cause some frustration. For whatever reason, Samsung decided not to give these customers priority and push them to the front of the line.

The reason behind the pre-order cancelation is rather vague

We already knew that Samsung is going to treat the Galaxy Fold as a luxury device and owners would take reward of 'concierge-like service.' And although the company did recently announce the Galaxy Fold Premier Service, this might have nothing to do with 'rethinking the unabridged customer feel' and canceling early pre-orders.

The real reasons could very well be related to the fact that T-Mobile is no longer interested in offering the Galaxy Fold on its network, and also considering 2 of the original color options – Martian Green and Astro Blue – have been scrapped globally. Therefore, many SKUs (stock keeping units) may accept had to be purged. Any the example may be, the old pre-orders have officially been canceled.

The Galaxy Fold will exist available in Space Silver and Cosmos Blackness, and volition reportedly hit the United states of america market on September 27, although Samsung has yet to confirm this. Do you count yourself amongst the early adopters who have had their pre-orders canceled? How do you experience well-nigh this whole thing and the $250 credit? Feel complimentary to drop us a line below.

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Source: https://www.sammobile.com/news/samsung-usa-cancels-original-galaxy-fold-pre-orders/

Posted by: loweinquen.blogspot.com

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